Return & Refund Policy
Customer satisfaction is our top priority. If you have any concerns about your order, we’re here to help.
Returns & Exchanges
- If you received the correct item in good condition but are not fully satisfied, please contact us at .com within 7 days after receiving your item.
- Returns are accepted within 7 days after receiving your item.
- Unfortunately, we cannot offer refunds or exchanges after this period.
Incorrect or Defective Items
- If you received an incorrect or defective item, please email .com within 7 days of receiving your order.
- Include a clear photo or video of the item as proof.
Refund Process
- Once we receive and inspect your return, you will be eligible for a full refund for the returned item(s).
- Return shipping costs are non-refundable.
- Refunds are processed only after the returned item(s) have been received and verified by our team.
Return Conditions & Guidelines
- Items must be returned within 7 days of receiving your order.
- Items must be in their original packaging (opened or unopened).
- All items must be securely packaged to prevent damage during transit.
- Please use a trackable and insured shipping service, as we are not responsible for lost or damaged return shipments.
- Customers are responsible for return shipping costs.
Non-Refundable Situations
Refunds will not be issued for:
- Requests made more than 7 days after receiving your item.
- Damaged or incorrect item claims submitted after 7 days.
- Return shipments that are lost or damaged due to improper packaging.
- Return shipping costs.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be automatically processed to your original payment method within 10 business days.
- Please note that processing times may vary, and it can take additional time for your bank or credit card provider to post the refund to your account.